Privacy Policy

Last updated: 20 October 2026

Meridian respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or use our services.

This policy is intended to provide clear information about how Meridian handles personal data in accordance with applicable UK data protection law.

1. Who We Are

Meridian provides energy and renewable energy solutions to businesses and organisations.

For the purposes of applicable data protection law, the data controller responsible for your personal information is:

Meridian
[Registered company name]
[Registered address]
[Privacy email address]

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us using the details above.

2. Information We Collect

Depending on how you interact with us, we may collect information including:

• your name;
• company or organisation name;
• job title;
• email address;
• telephone number;
• information submitted through contact or enquiry forms;
• information relating to products or services you are interested in;
• correspondence between you and Meridian;
• IP address, browser type and device information;
• website usage and analytics information; and
• cookie and consent preferences.

We only collect information that is relevant to the purposes for which it is required.

3. How We Collect Your Information

We may collect personal information directly from you when you:

• contact Meridian;
• submit an enquiry;
• request information about our services;
• complete a website form;
• subscribe to communications;
• communicate with our team; or
• otherwise provide information to us.

We may also collect certain technical information automatically when you use our website, including through cookies and similar technologies.

4. How We Use Your Information

We may use your personal information to:

• respond to enquiries and requests;
• provide information about our products and services;
• manage our relationship with customers and prospective customers;
• provide and administer our services;
• improve our website and digital services;
• understand how visitors use our website;
• maintain the security and performance of our systems;
• send marketing communications where permitted;
• comply with legal and regulatory obligations; and
• establish, exercise or defend legal rights.

UK data protection law requires organisations to identify an appropriate lawful basis for each purpose for which personal information is processed. ICO

Depending on the circumstances, Meridian may process personal information because it is necessary to perform a contract, comply with a legal obligation, pursue legitimate business interests, or because you have provided consent.

5. Marketing Communications

Where permitted by law, we may send you information about Meridian services, renewable energy solutions, industry developments or other relevant updates.

Where marketing relies on your consent, you may withdraw that consent at any time.

You can also ask us to stop sending marketing communications by using the unsubscribe option included in our emails or by contacting us directly.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate essential website functionality, remember preferences, measure website performance and understand how visitors interact with our content.

Non-essential cookies will only be used where the appropriate consent has been obtained.

You can review or change your choices at any time through our Cookie Preferences tool.

Further information can be provided in our separate Cookie Policy.

7. Sharing Your Information

We may share personal information with trusted third parties where necessary, including:

• website and hosting providers;
• IT and technology service providers;
• analytics providers;
• customer relationship management providers;
• professional advisers;
• contractors and suppliers supporting our services;
• regulatory authorities or public bodies where required by law; and
• other organisations where disclosure is necessary for legitimate business or legal purposes.

Organisations should identify the recipients, or categories of recipients, with whom personal information is shared in their privacy information. ICO

We do not sell your personal information.

8. International Data Transfers

Some service providers used by Meridian may process personal information outside the United Kingdom.

Where personal information is transferred internationally, Meridian will take appropriate steps to ensure that the transfer complies with applicable data protection requirements and that appropriate safeguards are in place.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, contractual and reporting requirements.

The appropriate retention period will depend on factors such as:

• the type of information;
• the reason it was collected;
• our legal obligations;
• the duration of our relationship with you; and
• whether the information may be required to establish or defend legal claims.

UK privacy notices should explain either the applicable retention periods or the criteria used to determine them. ICO

10. How We Protect Your Information

Meridian uses appropriate organisational and technical measures designed to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or unauthorised access.

Access to personal information is limited to employees, contractors and service providers who require it for legitimate business purposes.

11. Your Data Protection Rights

Depending on the circumstances and the lawful basis used to process your information, you may have rights including:

• the right to request access to your personal information;
• the right to request correction of inaccurate information;
• the right to request deletion of your information;
• the right to request restriction of processing;
• the right to object to certain processing;
• the right to data portability in applicable circumstances; and
• the right to withdraw consent where processing is based on consent.

These rights vary depending on the circumstances and the lawful basis used for processing. ICO

To exercise any of these rights, contact:

[privacy@yourdomain.com]

12. Complaints

If you have concerns about how Meridian handles your personal information, please contact us first so that we can investigate your concerns.

You may also have the right to raise a complaint with the UK Information Commissioner’s Office.

13. Third-Party Websites

Our website may contain links to websites operated by third parties.

Meridian is not responsible for the privacy practices of external websites. We recommend reviewing the privacy information provided by any third-party website before submitting personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements or data processing activities.

Any revised version will be published on this page together with an updated revision date.

UK guidance recommends keeping privacy information under regular review and updating individuals when new uses of their personal data are introduced. ICO

15. Contact Us

For questions about this Privacy Policy or how Meridian handles personal information, contact:

Meridian
[Registered company name]
[Registered address]
Email: [privacy@yourdomain.com]